FAQs

Finden Sie hier Antworte auf die meist gestellten Fragen.

Q

Why is Fivesteps better than the competitor?

First of all we are one of the first companies offering a 100% digital web development service. We use new, proven technology like Wix, Webflow and Jimbdo that allow us to skip a huge amount of coding and designing.

Q

What does the service cost?

The prices comes in different shapes depending on the scope and features of your website. We charge a one time payment along with a monthly subscription. Our packages start at 29.-/Month.

Q

Why is Fivesteps cheaper than others?

Much of the cost results because of a lack of organization. Thanks to our standardized process and the use of helpful tools, we can provide our service at a very competitive price.

Q

What happens in case I am not happy?

Although we don’t think this is going to happen, we refund the whole amount.

Q

Can I cancel the subscription?

Our pricing includes a one-time payment in combination with a recurring fee for the period of time you use the website as we want to offer the best possible service. Should you not use any of our support, of course you can cancel the subscription after a minimum of 12 months.

Q

Everything seems digital, but can I call someone?

Most of our communication will be through web tools rather than phone calls. However we have video calls whenever necessary.

Q

What is not included?

The pricing packages do not include fees or media buying for stock imagery. For commerce solutions payment providers charge fees which are not included in our pricing either. 

Q

What payment do we accept?

In general, the payment is due upon project kick-off. We prefer bank transfer af

Q

What is a section?

Every page on your website is usually longer than the screen and accessible through scrolling down. There should not be more than 3-5 sections per pages. A section can be the "header" or a "photo gallery" or a "quote and a picture combination".